FAQs About FB-A300101(S) File Box
1. Is this document box really fireproof and waterproof?
Yes. It’s made of certified multi-layer fiberglass that withstands heat up to 4200°F and features an IPX3 waterproof zipper to protect against rain, spills, and moisture.
2. What’s the difference between the 1-layer and 2-layer versions?
The 1-layer version is compact and ideal for everyday home or office use.
The 2-layer version doubles your storage space—perfect for professionals who need extra room for laptops, binders, or legal documents.
3. What type of lock does it have?
It includes a built-in 3-digit combination lock, allowing you to set your own password for secure storage of confidential files, passports, or cash.
4. How do I reset the combination lock?
Follow the included instructions to set or reset your code easily. Be sure to record your password securely—there’s no backup unlock option for safety reasons.
5. Is the outer shell durable?
Yes. The soft yet rugged fiberglass shell is impact-resistant and retains its shape better than ordinary fabric organizers, ensuring long-term use.
6. Can I use this box for travel or business trips?
Absolutely. The metal handle ensures easy carrying, and the collapsible design folds flat for convenient storage in luggage, car trunks, or office drawers.
7. How should I clean and maintain the fireproof case?
Use a soft, dry cloth for routine cleaning. For stubborn stains, wipe gently with a diluted neutral detergent. Avoid alcohol, gasoline, or any corrosive cleaners to protect the fiberglass coating.
8. How do I maintain the lock for long-term use?
Apply special lock lubrication oil every 3 months. After adding 1–2 drops into the lock core, insert and turn the key 5–6 times to ensure smooth operation.
9. What should I do if the zipper gets stuck?
Check if fabric or threads are caught or if zipper teeth are misaligned. Gently realign the teeth or remove any trapped fabric before zipping again.
10. Are there any storage or usage precautions?
Avoid prolonged direct sunlight. Store between -10°C and 50°C (14°F–122°F), and handle with care during transport to prevent strong vibrations or impacts.