FB-A300201 File Box FAQs

FAQs About FB-A300201 File Box


1. Is this document box really fireproof and waterproof?
Yes. This fireproof document box withstands extreme temperatures up to 4200°F and is built with a multi-layer flame-resistant fiberglass shell. The IPX3-rated waterproof zipper and rigid sealed structure keep contents safe from water, rain, and moisture.

2. What can I store inside the box?
The box features four dedicated storage sections, including a 13-layer accordion file organizer, card slots, pen loops, and a spacious compartment for laptops, binders, cash, and important documents. It’s ideal for home, office, travel, or legal use.

3. What kind of lock does it use?
It’s equipped with a built-in 3-digit combination lock. You can easily set or reset your own password, offering extra protection for confidential files, cash, or legal documents.

4. What should I do if I forget my password?
For your security, there’s no backup unlocking method. Please make sure to record or safely store your password once set.

5. How durable is the outer shell?
The rigid exterior is impact- and compression-resistant, the silicone-coated, 6-layer fiberglass structure offers durable protection—unlike soft fabric organizers that lose shape over time.

6. How should I clean and maintain the fireproof case?
Use a soft, dry cloth for routine cleaning. For stubborn stains, wipe gently with a diluted neutral detergent. Avoid alcohol, gasoline, or any corrosive cleaners to protect the fiberglass coating.

7. How do I maintain the lock for long-term use?
Apply special lock lubrication oil every 3 months. After adding 1–2 drops into the lock core, insert and turn the key 5–6 times to ensure smooth operation.

8. What should I do if the zipper gets stuck?
Check if fabric or threads are caught or if zipper teeth are misaligned. Gently realign the teeth or remove any trapped fabric before zipping again.

9. Are there any storage or usage precautions?
Avoid prolonged direct sunlight. Store between -10°C and 50°C (14°F–122°F), and handle with care during transport to prevent strong vibrations or impacts.

10. Is this file organizer portable?
Yes. The metal handle and reinforced edges make it lightweight yet durable, perfect for business trips, home offices, or travel where you need secure document protection.